Troubleshooting and FAQs

How to Download Your Account Statements?

Keeping track of your account activity is easy with Nebeus. You can download detailed statements for each of your accounts directly from the Transactions section. Please note that statements are generated per account, so if you would like to review multiple accounts, you will need to repeat this process for each one individually. Follow the steps below to download your account statement.

Step 1: Go to Transactions

From the main menu, select Transactions.

Step 2: Tap Download

In the Last Transactions section, select the Download button. This will open the Statements panel.

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Step 3: Select the Account

Under Account, open the dropdown menu and choose the account you would like to review, for example EUR, BTC, ETH, or any other available account.

Step 4: Choose the Date Range

Use the From and To fields to select the period you would like your statement to cover.

Step 5: Choose the Format

Under Format, select your preferred file type. You can choose between PDF and Excel.

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Step 6: Generate the Statement

Tap Generate Statement, and your statement will be prepared for you to download.

Please remember that each statement only covers one account at a time. If you would like to review your full account activity, you will need to generate a separate statement for each account you hold.

If you have any questions or need further assistance, please do not hesitate to contact our support team.

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